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Frequently Asked Questions

General

What payment methods do you accept?

We accept Credit Cards, and e-Checks through PayPal. All Transactions are processed through a secure ordering system.

I have a 1st generation iPhone, How can I Unlock it?

You can Unlock your 1st generation iPhone by using the Software Package. You will get Instant access to the members area where you can download the software and get detailed instructions.

I want to Unlock my iPhone, Which package is right for me?

For iPhone 1st generation, You can unlock it using the Software package. For iPhone 3G, you should get the 3G package or the Premium package since you need a turbosim to unlock your iPhone 3G.

I ordered the Software package, How long before I can download the software?

You will recieve Instant Access to the members area, where you will be able to download the Apple iPhone Unlocking software and Unlock your iPhone.

Do you offer a money-back guarantee?

We have so much confidence in our Apple iPhone unlocking solutions that we are offering a 100% full money back guarantee on all orders. If you are dissatisfied with our product in any way, we will provide you with a full refund, no questions asked.

What is the difference between "Unlock" and "Jailbreak" ?

Unlocking allows you to use your iphone on any network worldwide. Jailbreaking allows you to install 3rd party applications, customize graphics, sounds, etc.

iPhone 1ST Generation

I have a 1st generation iPhone, How can I Unlock it?

You can Unlock your 1st generation iPhone by using the Software Package. You will get Instant access to the members area where you can download the software and get detailed instructions.

How many iPhones can I unlock with the software?

As many as you like. Unlike our competitors who limit you to unlocking 1 iPhone per software purchase, with unlock-the-iphone.net you only need to buy once, and then you can unlock as many iPhones as you like.

Does your solution work with PC/Mac?

Our solution caters for both PC and MAC users.

Will my iPhone stay unlocked If I upgrade when Apple releases a new firmware?

You should check the members area before upgrading to any newer firmware. In the members area you will find news on upcoming firmware releases and if they are safe to upgrade to.

What do I get with the software package?

You get lifetime access to our members area and: - Get Software and Instruction to unlock your iPhone - Get Lifetime updates on iPhone Unlocking - Get Premium Technical Support

iPhone 3G - 3GS Generation

Is Jailbreaking needed?

No it is not absolutely necessary. Unlock Sim card will work both on iPhones that are previously "jailbroken" and on iPhones which are not.

What If I want to Jailbreak my iPhone 3G - 3GS?

In order to Jailbreak your iPhone 3G, you should get the premium package which includes both the software and a Turbosim. This way you can Unlock your iPhone using the turbo sim and jailbreak your iphone using the software.

My computer uses Mac Os. Do you have a solution?

Yes our solution supports both Macintosh Osx and Windows Operating systems.

What service do you provide?

We provide a full unlock solution for your iphone versions currently up to 3.1.3 (latest version) for use on any network.

Do you have to activate my membership?

Our Automated system will send you the software immediately after you paid.You can access the software instantly and you can have your iPhone unlocked within 3 mins. If you didnt receive your software details, please be sure to check your Spam Mailbox. You also get a Unlocker Software + Tutorials

Does this also work for my iPod Touch 3.0 ?

Yes this solution will also enable your iTouch so you can install Google maps, Weather, Stocks, Notes etc.

Do I need my phone activated with AT&T or o2?

No it doesn’t need to be, but it doesn’t matter if it is. Our solution handles the complete Jailbreak, Activate and Unlocking procedures for the iPhone. So whether your iPhone is currently activated or not,makes no difference.

Is your product easy to use?

Yes, our software is the easiest to use in our field. It also comes with a step-by-step ‘iGuide’ with screenshots to show you exactly what you need to do.

Yes, we have iUnlock packages available for all firmware versions from 1.0.1 right the way through to the latest 3.1.3 firmware. Whatever firmware your iPhone is running, we have the perfect Unlock package for it.